Who We Are
Tourist.com is operated by Tourist Inc., a company providing a global travel discount platform. As a data controller, we are responsible for how your personal data is collected, processed, and stored. For any data-related enquiries, contact us at support@tourist.com.
Legal Basis for Processing
We process your personal data under the following legal bases defined in GDPR Article 6:
- Contract performance — to create and manage your Tourist account and provide the services you requested.
- Legitimate interests — to improve our platform, prevent fraud, and ensure security.
- Consent — for marketing communications and optional cookies. You may withdraw consent at any time.
- Legal obligation — when required to comply with applicable law.
Your Rights Under GDPR
As an EU resident, you have the following rights regarding your personal data:
- Right of access — request a copy of the personal data we hold about you.
- Right to rectification — request correction of inaccurate or incomplete data.
- Right to erasure ("right to be forgotten") — request deletion of your data where there is no compelling reason for us to continue processing it.
- Right to restriction — request that we limit how we process your data in certain circumstances.
- Right to data portability — receive your data in a structured, machine-readable format and transfer it to another service.
- Right to object — object to processing based on legitimate interests or for direct marketing purposes.
- Rights related to automated decision-making — not be subject to a decision made solely by automated means that significantly affects you.
To exercise any of these rights, email us at support@tourist.com. We will respond within 30 days.
Data Retention
We retain your personal data only as long as necessary for the purposes for which it was collected, or as required by law. Account data is deleted within 30 days of account closure upon request.
International Data Transfers
Tourist.com operates globally. Where we transfer data outside the European Economic Area (EEA), we ensure adequate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
Right to Lodge a Complaint
If you believe your data is being processed unlawfully, you have the right to lodge a complaint with your local data protection authority. In the EU, you can find your national authority at edpb.europa.eu.